8-10 week supply & installation lead time

10 year warranty, 60 year life expectancy

Designed by you, made to measure by us

98% of our customers would recommend us

Whole window U-values as low as 0.8W/m2K

Further to the Government’s removal of the final Covid-19 restrictions and move to their new Living with Covid-19 plan, we are pleased to reopen our full suite of services whilst still taking sensible precautions to ensure the safety of our staff and customers.

What's new at Bereco?

Bereco is open

Our offices reopened on Monday 11th May 2020 and have made some changes to the way we work to improve our service including introducing new procedures to ensure the safety of our staff and customers.

We are still offering the same high-quality timber windows and doors made from only sustainable FSCⓇ 100% certified wood and continue to do so on a 6-8 week lead time from order.  

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Banner image of large house with white sliding sash windows
Banner image of large house with white sliding sash windows

Covid secure working practices at Bereco

During our period of closure, we established new safe working practices that would allow us to return to operations. Practices and procedures that were implemented immediately upon our reopening. If you would like to know more we are more than happy to share our risk assessments with you just email Craig Morris at morrisc@bereco.dev.plx.mk 

Our in-person sales appointments

On site sales appointments with our Trade Sales Manager Paul Lyon-Hayes are available. You can make an appointment for Paul to come to the site and discuss your project by calling him directly on 07977 543620. 

Our Rotherham showroom is also open on an appointment-only basisMonday to Friday from 9am until 4pm. If you wish to make an appointment to visit our showroom, appointments are live and available on our website to book now 

Our virtual appointments are also here to stay, you can book a home design appointment with one of our Home Improvement Design Consultants anytime from the Book a Design Consultation page on our website. 

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Large house with sliding sash windows
Banner image of large house with white sliding sash windows

On-site service appointments

Our on-site service appointments are operating as normal. The priority in restarting our home and site service visits remains the safety of our staff and you our customers. So our engineers will continue to self-isolate if they exhibit symptoms, test positive, or come in contact with anyone who has tested positive for Covid-19.

Collecting your Bereco orders and deliveries

Order collections from our head office depot are available as normal. Collections will be available between 9am and 4pm daily and must be arranged with our Logistics Manager Simon Fisher with a minimum of 24 hours’ notice on 07703 829160. 

If you items are being delivered to site, our deliveries will remain contactless until social distancing measures are completely removed. While they are in place you won’t need to sign for your delivery, instead your delivery driver will take a picture as proof of delivery on arrival.

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Close up of golden door handles
Landscape of a window installation

Bereco's virtual showroom

As showroom visits were unavailable throughout the lockdown period, we opened the doors to our new Virtual Showroom. Need to see or show a sample? By using our virtual showroom you can.

Each product in the showroom links easily to the product pages of our website where you can find further information on the products and the options available.

Bereco Covid-19 FAQ's

Where do I send new enquiries?

All new enquiries should continue to be sent to info@bereco.dev.plx.mk. In order to ensure you receive our best price we will now contact you to discuss your enquiry in more detail within 24 hours of receipt

I've sent an enquiry when will I get my quote back?

Bereco Ltd – Our Estimating team will aim to return your quote within the next 2-3 working days. If, however, your enquiry is urgent please do let us know using the live chat on our website. 

Bereco Retail Ltd –  You can get a live price for our windows and doors by signing up to Framepoint Technology from Tommy Trinder. You can find out more and book a demo here. 

When will I receive my order confirmation if I place my order today?

If you place your order today it will be passed to one of our Technical Project Managers. Your Project Manager will contact you within two working days to finalise the window and door specifications, they will then send through your Bereco order confirmation package for approval. 

When will I receive my delivery if I place an order today?

Our current lead time remains 6-8 weeks from when the order is placed into production.

How can I talk to a technical project manager?

Got questions about the technical details of our windows? Does your architect want more information about our products or do you want your architect to speak to us on your behalf? Call our experienced Technical team on 01709 357082 – press option 1, then option 2.

They can talk you through the finer details of our windows and doors, and offer a guided tour of our resource centre and CAD and specification library. 

How do I get help with my order after delivery?

If you have a general question then you can contact our helpful Customer Care team at customercare@bereco.dev.plx.mk or via our website’s live chat icon. A member of our team will deal with your query within 48 hours. If you need to place a warranty claim then please use our warranty claim form. We have also launched our new virtual service appointments. On a virtual service call our service manager can inspect, diagnose and suggest remedies to any issues you may need to overcome.

Is my money safe with Bereco if I have to pay a deposit?

We appreciate that this may be a concerning time to be paying deposits for any products not just windows and doors. To give you some confidence on this we recommend checking the financial data available on Companies House where the balance sheets are readily available for all UK businesses. We also highly recommend making this part of your pre-selection process when choosing a supplier in the future and choosing a company that has the most current posted accounts and positive net current assets and a liquidity ratio of 2.0 and higher. 

While this data might not be live, it’s a great indicator of a business’s ability to finance its day-to-day operation (so they won’t need your cash). 

The joinery sector in the UK is made up of mostly small businesses but several, including Bereco, are larger and operate on a national basis.

Bereco Ltd and Bereco Retail Ltd are both trading companies held under the Bereco Group with a combined turnover of £13 million annually with net assets of £1,945,554 and a liquidity ratio of 2.26. 

The experts in timber windows and doors

Whether you’re a homeowner working on a renovation project for your home, an architect looking for specific windows and doors, or a trade professional building new homes and properties, we offer a tailored service to help you budget, design, and order bespoke timber windows and doors.

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A really good company to deal with. Very helpful team of people from sales, technical support and delivery. Any time I called, I did not have to wait to speak to the right person and help was immediate. So not only great customer service but also terrific products, well designed and exact fit. Competitively priced.

Graham Roberts

I was very happy with Bereco’s service levels and the products are excellent, very good quality. I would have no hesitation in recommending them to others.

Simon Hazelton

Beautifully constructed windows which do the job perfectly. Handled Covid disruption effectively. Installation went smoothly. All in all a job very well done. Would recommend without reservation.

Phil

Visited the showroom last year and impressed with the finish and quality. Just as delighted with the windows and back door that we ordered. They look fabulous.

Linda

Our memberships & schemes

As a dedicated manufacturer of quality timber windows and doors, we are part of a number of specialist memberships and schemes. Check out the full list below.

The Anti-Greenwash Charter logo
ASBP logo
BlueSky Certification logo
FSC and Forests For All Forever
Good Homes Alliance logo
Secured by Design certificate
UKCA
World Land Trust logo
Graphic of FENSA certificate

As seen in...

We’re pleased to announce our brand has featured in several national magazines and publications over the years. Here are some of the most recent places our products have been showcased.

The Times logo
Grand Designs Magazine logo
House and Garden logo
Homebuilding & Renovating logo
Construction Forum Magazine logo
Architects' Journal
Improve logo
Showhouse logo

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